UPCOMING PUBLIC CLASSES
The Intentional Leader: Manager and Supervisor Essentials
As our workplaces continue to evolve, it is readily apparent companies need to proactively develop their current and future leaders. Even leaders who make it look easy don’t always know how they do what they do. Leadership development is not simply expanding a “tool box” with rarely used skills. It is understanding how to be intentional about utilizing the proper tools. This course prepares leaders to readily implement practical tools and applicable strategies helping them achieve sustainable, meaningful success.
Becoming the Crazy Ones: What We Can Learn About Creativity and Innovation from the Giants Who Made the World We Live In
Do you sometimes feel your creativity has dried up? Has your team become complacent and no longer offer unique and exciting solutions for new products/projects or current issues you’re facing? There are 2 key ingredients necessary to spark creativity: Time and Inspiration. Too often, we don’t make sure these ingredients are on steady supply and still find ourselves surprised when we struggle to get our teams to embrace creative thinking. Join us for this half day workshop as we help you find ways to dedicate time to creative thinking and we’ll explore ways to increase individual and team creativity by looking at some of the giants of creativity (Pixar, Apple, etc.). Hands on exercises and interactive activities and discussions will prepare you to go back into the workplace and begin generating new and useful ideas for your team and company.
What’s for Dinner? Clearing a Path for Better Decision Making
What is the most commonly dreaded daily decision for many people regardless of their professional title? Oddly enough, it’s what to eat for dinner. We rarely step back to examine what happens during the day both professionally and personally that would lead to such a quagmire over something so simple, but gaining that perspective is a powerful first step in improving decision-making abilities. The class approaches decision making from both the perspective of the individual and the collective, or how we actually make decisions based on personal influences versus how we ought to makes decisions based on desired outcomes. Participants in this course learn techniques for combatting decision fatigue, tools for streamlining prioritization, and strategies for developing a reputation for being an influential decision maker.
This Is Not Your Father’s Negotiation Class
Negotiation is an exhaustive topic with legendary deals and mythic masters. It is viewed as a game that sets apart the intimidators from the intimidated with the most talented supposedly possessing some superhuman abilities. But it turns out there may be more to negotiating than the hallowed halls of Harvard would have us mere mortals believe possible. In fact, you don’t need to know a BATNA from a ZOPA to become a more successful negotiator. The course demonstrates how emotional intelligence paired with a few Mr. Miyagi-style lessons (plus a Jedi mind trick or two) can help both the novice and the savvy achieve better outcomes in any negotiation.
Increasing Your EQ: A Head Start to Being Heart Smart
In today’s competitive professional environment, emotional intelligence (EQ) is often the difference between reaching the top or falling flat. This course offers attendees the opportunity to assess their individual self-awareness while enhancing their people skills. Techniques for promoting self-regulation and preventing dreaded "filter fails" help equip participants to be better prepared to tackle the challenge of discerning the motivations of others and navigating professional (and personal) interactions towards more successful outcomes.
The Essential Elements of Project Management
Everything we do in life is a project, whether we are a titled Project Manager or not but how can project management be utilized in everyday life (both personal and work) to make us more effective. Through fun, hands-on exercises and real world examples and anecdotes, Arrowhead’s PM Primer class teaches students the fundamentals of project management while showcasing easily, implementable best practices to bring out the best PM in all of us.
PMP® Exam Prep
Guided by PMP® certified instructors, Arrowhead’s Exam Prep course balances 4-days of interactive lecture with hands-on exercises designed to maximize learning retention for the busy project professional, and a final half-day workshop to review specific questions and concepts students need to be successful. Course fee includes all the materials needed to pass the exam. Guaranteed!*
ITIL® 4 Foundations Certification
ITIL® (Information Technology Infrastructure Library) is a world class, widely accepted approach to defining and managing IT services. The 3-day course helps individuals and organizations use technology to realize business transformation and growth. Course fee includes voucher to sit for the ITIL-4 Foundations Exam.